Shipping policy

 When will my order be processed?

We process orders between Monday and Friday. Orders will be processed within 1-2 business days from the order date and shipped the next day after the processing day. Same-day Dispatch is available if ordered by 2 pm; Free shipping over $100; $9.95 standard shipping/ $14.95 express shipping under $100. Please note that we don't ship on weekends.

Please allow extra time for your order to be processed during holidays and sale seasons. During peak season or sales season, we have seen some slowdowns in distribution times due to slower transit speeds. Orders to Australia typically range between approximately 3-10 business days due to distance traveling and customs.

If you need to change or cancel your order, please contact us immediately at info@xtremedawn.com.au. Once your order has been processed, we will be unable to make any changes.

Why am I receiving my items in separate packages?

It is normal for our items to come in separate packages. In order for us to provide you with the quickest shipping speeds, we house our products in different warehouses. 

*All shipping times exclude clearance/customs delays

Will I be charged with customs and taxes?

The prices displayed on our site are GST-included in Australian Dollars.

Tracking your package:

Once your order has shipped you will receive an email from us with a tracking number and link to track your order. Please navigate to our tracking page.